Terms and Conditions - Gardening Services Covent Garden

Welcome to our Gardening Services in Covent Garden. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.

1. Service Agreement

Our gardening services encompass a range of activities including lawn care, pruning, planting, landscaping, and maintenance. Upon agreeing to our services, a detailed contract outlining the specific tasks, schedules, and fees will be provided.

1.1 Scope of Services

Lawn Maintenance: Mowing, fertilizing, and weed control.
Pruning: Trimming of bushes, trees, and shrubs to maintain health and aesthetics.
Planting: Installation of new plants, flowers, and trees as per client specifications.
Landscaping: Design and implementation of garden layouts and features.
Seasonal Services: Leaf clearing, snow removal, and other weather-dependent tasks.

2. Payment Terms

Payments for our services are structured based on the type and extent of work required. All invoices are payable within 30 days of receipt unless otherwise agreed upon in writing.

2.1 Fees and Charges

Hourly Rates: Applied for ad-hoc services not covered under regular contracts.
Fixed Rates: Established for specific projects or ongoing maintenance contracts.
Additional Costs: Any extra expenses, such as specialized equipment or materials, will be communicated and approved before proceeding.

3. Client Responsibilities

Clients are expected to provide clear instructions and access to the property during agreed-upon service times. It is also the client's responsibility to inform us of any potential hazards or specific requirements related to their garden.

3.1 Property Access

Ensure that we have unrestricted access to all areas requiring service.
Provide necessary keys or codes if the property is secured.
Inform us of any scheduled visitors or events that may affect our work.

4. Liability and Insurance

We maintain comprehensive insurance to cover any accidental damage or injuries that may occur during the provision of our services. However, clients are advised to secure any valuable items or inform us of delicate features to prevent accidental harm.

4.1 Damage and Claims

Report any damage within 24 hours of service completion.
Provide photographic evidence where possible.
Allow us to inspect and assess the damage before any claims are processed.

5. Termination of Services

Either party may terminate the service agreement by providing a written notice at least 30 days in advance. In cases of breach of terms, termination may be immediate subject to the nature of the violation.

5.1 Refunds and Cancellations

Refunds for prepaid services will be processed if termination occurs before the service commencement date.
For ongoing contracts, refunds will be prorated based on the services already rendered.
Cancellation fees may apply for short-notice terminations.

6. Privacy Policy

We are committed to protecting your privacy. Personal information collected during service agreements is used solely for the purpose of providing our gardening services and will not be shared with third parties without your consent.

6.1 Data Protection

Only necessary personal information is collected and stored securely.
Clients have the right to access, amend, or request deletion of their personal data.
Data breaches will be communicated promptly in accordance with legal requirements.

7. Dispute Resolution

In the event of any disputes arising from our services, we encourage clients to contact us directly to resolve issues amicably. If a resolution cannot be reached, disputes will be handled in accordance with the local laws governing service agreements.

7.1 Governing Law

These terms are governed by the laws of England and Wales.
Any legal actions will be conducted within the jurisdiction of Covent Garden.

8. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

8.1 Notification of Changes

Updates will be communicated via email or other agreed-upon channels.
Clients are encouraged to review the terms periodically.
Major changes will include a summary of key modifications.

9. Force Majeure

We are not liable for any failure to perform our services due to causes beyond our reasonable control, including natural disasters, extreme weather conditions, or other unforeseen events that impede service delivery.

9.1 Mitigation

We will make reasonable efforts to reschedule services affected by force majeure events.
Clients will be informed promptly of any delays or cancellations due to such events.

10. Intellectual Property

All designs, plans, and materials provided by us remain our intellectual property. Clients are granted a license to use these for personal purposes and may not reproduce or distribute them without explicit permission.

10.1 Usage Rights

Clients may reference our designs for non-commercial use.
Commercial use requires a separate agreement and licensing fees.
Unauthorized use may result in legal action.

11. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.

11.1 Continuation of Agreement

The validity of the remaining terms is unaffected by the invalidity of any single provision.

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between the client and our Gardening Services in Covent Garden, superseding all prior agreements or understandings, whether written or oral.

12.1 Amendments and Waivers

Any amendments must be made in writing and signed by both parties.
No waiver of any provision will be effective unless in writing and signed by the waiving party.

By utilizing our gardening services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.